Welcome to Independent Restoration Ltd

Fire & Flood Damage Restoration Specialists

About Us

Over 20 years experience of successfully restoring properties back to their pre loss condition

Fire & Flood

We specialise in Fire and Flood Damage Restoration caused to commercial and domestic properties


We also operate a Carpet, Upholstery and Hard Floor Cleaning Service for Private and Commercial properties


About Us

Independent Restoration Ltd has been in operation for over 6 years and we specialise in Fire and Flood Damage Restoration caused to commercial and domestic properties.  Company director, Richie Armstrong has over 25 years experience of providing specialist services to successfully restore properties and their contents, damaged by water or fire back to their pre loss condition.

We promise full hands-on management of the entire restoration works; our commitment is to reduce any communication issues with regular reporting and full transparency of the Project progress, working closely with Claimants, Insurers, Loss Adjusters, etc.

We are also able to provide Independent Support and Restoration Services directly to businesses and private home owners.

Our staff are all trained to industry standard level and we have been an accredited safecontractor for the last 3 years.

We also operate a Carpet, Upholstery and Hard Floor Cleaning Service for Private and Commercial properties.

Please visit www.ircleaning.co.uk for more information

The Team

Senior Fire and Flood Technician
Senior Fire and Flood Technician
Jill Henderson
Office Manager
Leanne Jewitt
Cleaning Technician
Richie Armstrong

Fire and Flood Services

Fire and Water Restoration Services

Our highly skilled technicians are able to respond quickly, effectively and appropriately; mitigating the impact of the incident, reducing secondary damage, managing costs and providing reassurance throughout the project. We work closely with Insurance Companies and Loss Adjusters to ensure claims can be successfully dealt with, returning the building to pre-incident condition in the shortest time possible.

Contents Restoration and Validation

Our skilled technicians often restore items to pre-incident condition; protecting items, often of sentimental value, giving significant cost savings for replacement and disposal. We also arrange removal and storage of undamaged items until the property is rehabitable. Items that are either un-economical to restore, or beyond successful restoration, are recorded on an inventory and photographed for any insurance claims.

Sanitisation and Fogging Treatment

Repair programmes following Water/Fire Damage is often required in two stages. Initial Strip out: Removing any materials that are preventing the emergency drying or cleaning works becoming successful. Full Reinstatement: Our experienced team of construction professionals and craftsmen specialise in reinstating properties that have suffered damage caused by fire, flood, impact and burst pipes.


Our Trace & Access service, provides accurate, non-destructive detection and reinstatement, where traditional methods will be destructive or have failed. This service is a huge savings costs to Insurers, preventing possible major strip out works to find the leak and reducing expensive reinstatement repairs. Our one stop solution that once the leak is located and repaired any drying and building works can be carried out efficiently.

Odour Control and Ozone Treatment

Following a fire or flood, odour can be a problem a complete range of Odour Control and Air Management Systems are available through Independent Restoration LTD, which will not only remove the odour, but eliminate the cause by eradicating the bacteria that cause the problem.

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Areas We Cover

Independent Restoration Ltd provides technically advanced and efficient disaster restoration services throughout the North East of England including; Newcastle, Durham, Sunderland, Tyne and Wear, Northumberland, parts of Cumbria, North Yorkshire and the Scottish Borders.

What Our Clients Say


IR are always on hand to react quickly to the needs of my business and to support my customers who have suffered damage to their property. IR have an excellent understanding of my business and I can trust them to find the right solutions for me

Sara Holmes

We have always found IR extremely professional in the manner in which they liaise and communicate not only with us but our clients. All staff are highly trained and utilise the most modern equipment available. I would happily recommend their services.

Steve Rodger
Regional Performance Manager

We have worked with Independent Restoration for several years now and can testify to their professionalism. Richie is always responsive with great communication and we look forward to working with them for many years to come.

Michael Doughty
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Latest News


Independent Restoration

After selling his successful Chemdry Carpet and Upholstery Cleaning business in 2009, Stocksfield based Richie Armstrong was contracted to work for the purchasers for 5

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