About us

Independent Restoration is a privately owned company specialising in Fire and Flood Damage Restoration caused to commercial and domestic properties. Richie Armstrong has over 20 years experience of providing specialist services to successfully restore properties and their contents, damaged by water or fire back to their pre loss condition.

We promise full hands-on management of the entire restoration works; our commitment is to reduce any communication issues with regular reporting and full transparency of the Project progress, working closely with Claimants, Insurers, Loss Adjusters, etc.

We are also able to provide Independent Support and Restoration Services directly to businesses and private home owners.

Fire & Flood

Fire and Water Restoration Services
Fire and Water Restoration Services

Our highly skilled technicians are able to respond quickly, effectively and appropriately; mitigating the impact of the incident, reducing secondary damage, managing costs and providing reassurance throughout the project. We work closely with Insurance Companies and Loss Adjusters to ensure claims can be successfully dealt with, returning the building to pre-incident condition in the shortest time possible.

Full Contents Restoration and Validation
Full Contents Restoration and Validation

Our skilled technicians often restore items to pre-incident condition; protecting items, often of sentimental value, giving significant cost savings for replacement and disposal. We also arrange removal and storage of undamaged items until the property is rehabitable. Items that are either un-economical to restore, or beyond successful restoration, are recorded on an inventory and photographed for any insurance claims.

Planned and Reactive Building Repair
Planned and Reactive Building Repair

Repair programmes following Water/Fire Damage is often required in two stages. Initial Strip out: Removing any materials that are preventing the emergency drying or cleaning works becoming successful. Full Reinstatement: Our experienced team of construction professionals and craftsmen specialise in reinstating properties that have suffered damage caused by fire, flood, impact and burst pipes.

Leak Detection
Leak Detection

Our Trace & Access service, provides accurate, non-destructive detection and reinstatement, where traditional methods will be destructive or have failed. This service is a huge savings costs to Insurers, preventing possible major strip out works to find the leak and reducing expensive reinstatement repairs. Our one stop solution that once the leak is located and repaired any drying and building works can be carried out efficiently.

Odour Control and Ozone Treatment
Odour Control and Ozone Treatment

Following a fire or flood, odour can be a problem a complete range of Odour Control and Air Management Systems are available through Independent Restoration LTD, which will not only remove the odour, but eliminate the cause by eradicating the bacteria that cause the problem.

Carpet, Upholstery and Hard Floor Cleaning

INDEPENDENT RESTORATION also operate a separate Carpet, Upholstery and Hard Floor Cleaning Service for Private and Commercial properties, for full details please contact 07949 821112.

Carpets
Carpets

Carpets are a considerable investment in most homes and business's and having them regularly cleaned by a professional company helps extend their life span and also continues to give them a look that you desire. INDEPENDENT RESTORATION can assess your Carpets and provide an INDEPENDENT opinion on how our cleaning process will benefit your Carpet and Home. We pride ourselves on providing a local, professional and economical service and only use systems and solutions that are industry proven that provide first class results.

Upholstery
Upholstery

Our Upholstery (FABRIC OR LEATHER) will leave your furniture sparkling clean and dry within hours, not days! Our fully trained technician will carry out a pre-inspection of your upholstery, prior to a full clean being carried out, to ensure that you will be completely satisfied that your expectations can be achieved.

Protection
Protection

INDEPENDENT RESTORATION LTD can also provide a REPROTECTION service to most Carpets and Upholstery. This will normally be carried out post clean and will prevent the items becoming dirty quickly again and also provides an invisible barrier to the fabric or carpet helping repel any accidental spillages, etc.

Rugs
Rugs

Cleaning Rugs can be carried out by INDEPENDENT RESTORATION, in particular Oriental Rugs. Regular of "one off" cleaning can bring out the colours in rugs that you though had disappeared. At this moment we carry out the cleaning at your home or business, however we intend to provide a "collection and delivery" service in the near future.

Hardfloors
Hardfloors

Stone, Marble, Ceramic, etc. are becoming more and more popular and we intend to be able to provide a full restoration service to these items very shortly - watch this space...

 

We restore and provide cleaning services throughout the north east

Independent Restoration provides technically advanced and efficient disaster restoration services throughout the North East of England; including Newcastle, Durham, Sunderland - Tyne & Wear, Northumberland, part of Cumbria, North Yorkshire and the Scottish Borders.